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Contact Us
Questions about medications, pricing, orders or appointments? Reach us any of the ways below — we typically reply within a few hours.
Email us
Best for questions about orders, refunds, prescriptions and anything detailed.
Live chat
Use the chat bubble in the corner of any page for quick questions — a team member responds as soon as possible.
Book a free visit
Ready to talk to a clinician? Same-day video consultations are free with no obligation.
What to include in your message
- Your full name and the email used on your account
- Your state, so we can route you to the right care team
- Order number, if you're asking about a shipment or refund
- As much detail as you're comfortable sharing — it speeds things up
For medication questions that are urgent or about side effects you're experiencing now, contact your clinician through your visit follow-up, call your pharmacist, or for emergencies call 911. Please don't send medical emergencies by email.
Prefer to just get started?
Your first consultation is free, online, and usually same-day. No obligation — treatment from $75/month only if prescribed.
Start Free Consultation